Frequently asked questions

Your account

Is registration mandatory?

No, we want to keep wine shopping simple for you! All you need to do is adding the wines you wish to your shopping cart. Of course we need to know who you are and where should we deliver your wines, but those data will only be asked upon checkout.

That said, there are nice perks for those who do register with Vinha: they get our newsletters, some exclusive deals and an even easier, one-click checkout process.

How do I register?

Easy:

1. Access the “Log In” area
2. Fill your data
3. Check that you want to keep up to our newsletter
4. Confirm that you are of legal drinking age
5. And that’s it!

You can do it right away, or in one click upon checkout.

Is it that simple?

Yes, it really is, because we avoid asking you data that aren’t absolutely necessary to fulfill your order. We believe that keeping you happy is a nice enough marketing strategy – so we will never ask you to tell us your entire family’s birthdays or to fill an exhaustive list of the stuff that interests you.

You are here, so you should appreciate wine. That’s good enough for us.

How do I change my data?

Whenever you want to edit your data, you may do so accessing your ‘Customer’ area. Should you wish to delete your account, just drop us a line at help@vinha.co.uk and we’ll take care of that for you.

Are my personal data safe with Vinha?

Your data is safe with us. Our databases are registered at the Portuguese Nacional Data Protection Commission and we use a secure communications protocol (SSL, 128 bits); that’s why our URL starts with the https prefix.